Refund policy
Return & Refund Policy
At The Hype Syte, we want you to be completely satisfied with your purchase. If you are not, we offer a straightforward return process. Please review the policy below before submitting a return request.
Eligibility for Returns
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Items must be returned within 7 days of delivery.
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Items must be unworn, unused, and in original condition, with all tags, packaging, and accessories included.
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Sale items, clearance items, and gift cards are non-refundable.
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Items that show signs of wear, damage, or alteration will not be accepted.
Refunds
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Approved returns will be refunded to your original payment method.
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Refunds are processed within 5–10 business days after we receive and inspect your return.
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Original shipping fees are non-refundable.
Return Shipping
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Customers are responsible for return shipping costs unless the item was incorrect or defective.
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A trackable shipping service is required for all returns. Proof of shipment should be retained until your refund is confirmed.
Exchanges
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We do not process direct exchanges at this time.
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If you need a different size or style, please return your item for a refund and place a new order.
Damaged or Incorrect Items
If you received the wrong item or a defective product, contact us within 48 hours of delivery at [Thehypesyte@gmail.com] with your order number and photos. We will resolve the issue promptly.
How to Start a Return
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Email [Thehypesyte@gmail.com] with your order number and reason for return.
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Wait for confirmation and instructions from our support team.
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Ship the item back using a trackable service.
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Once received and approved, your refund will be processed.
Questions
If you have any questions about our Return & Refund Policy, contact us at [Thehypesyte@gmaill.com] or through the Contact Us page.