Refund policy

Return & Refund Policy

At The Hype Syte, we want you to be completely satisfied with your purchase. If you are not, we offer a straightforward return process. Please review the policy below before submitting a return request.


Eligibility for Returns

  • Items must be returned within 7 days of delivery.

  • Items must be unworn, unused, and in original condition, with all tags, packaging, and accessories included.

  • Sale items, clearance items, and gift cards are non-refundable.

  • Items that show signs of wear, damage, or alteration will not be accepted.


Refunds

  • Approved returns will be refunded to your original payment method.

  • Refunds are processed within 5–10 business days after we receive and inspect your return.

  • Original shipping fees are non-refundable.


Return Shipping

  • Customers are responsible for return shipping costs unless the item was incorrect or defective.

  • A trackable shipping service is required for all returns. Proof of shipment should be retained until your refund is confirmed.


Exchanges

  • We do not process direct exchanges at this time.

  • If you need a different size or style, please return your item for a refund and place a new order.


Damaged or Incorrect Items

If you received the wrong item or a defective product, contact us within 48 hours of delivery at [Thehypesyte@gmail.com] with your order number and photos. We will resolve the issue promptly.


How to Start a Return

  1. Email [Thehypesyte@gmail.com] with your order number and reason for return.

  2. Wait for confirmation and instructions from our support team.

  3. Ship the item back using a trackable service.

  4. Once received and approved, your refund will be processed.


Questions

If you have any questions about our Return & Refund Policy, contact us at [Thehypesyte@gmaill.com] or through the Contact Us page.